Make all customer interactions compliant
Add your compliance questions to Contexta and we will ‘listen out for them’
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Whether it’s a regulatory compliance process or just a sales, service or support best practice (is there anything else I can help you with?) Contexta360 Compliance enables you to ensure that your staff stick to the compliance script. We detect these key questions and, where possible, that the appropriate answer has been given. This digitises the transaction and makes it easy to spot high-risk calls or calls that could be improved.