Contexta 360 COMPLIANCE
Make all customer interactions compliant
Add your compliance questions to Contexta and we will ‘listen out for them’
’Your home may be at risk if you do not keep up payments’
Whether it’s a regulatory compliance process or just a sales, service or support best practice, (Is there anything else I can help you with?) Contexta Compliance enables you to track that your staff are sticking to the compliance script. We detect these key questions and where appropriate, that the appropriate answer has been given. This ‘digitizes’ the transaction and therefore makes it easy to spot high risk calls or calls that could be improved.