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Datasheets
C360 Conversational Analytics – Solutions Overview
Give your agents the information and feedback they need to provide better customer service.
Contexta360 RT Assist
Give your agents the tools they need to get the job done, during the call when it counts.
Contexta360 Summary
Save time and increase efficiency by automating post-call wrap up with Contexta360: Summary
Contexta360 CORE
Advanced interaction analytics that enables customer contact centres to truly understand, improve and automate high-value voice and text data.
Contexta360 BRAIN – Auto Call Summary
Save time, automate and summarise conversations, then inject them into your CRM system.
Contexta360 BRAIN – Auto Topic Detection
Enable users to automatically extract meaning and understanding from all of their conversations.