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Real-time dashboards and alerts for broken or inefficient processes

Contexta360 constantly examines your existing business processes, using AI conversational analysis across multiple channels, to determine whether they are working, optimal or broken. This gives you insights that would otherwise be invisible.

Contexta360 business process improvement solution

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Manage, report, improve and automate your business processes with confidence.

Context360 help you to :

  • discover hidden, broken or inefficient business processes
  • monitor, manage and analyse 100% of conversations for process failure
  • see real-time process dashboards and metrics
  • reduce time to insight
  • action business process insights and data-driven decisions
  • deliver a superior customer experience.

Remain compliant by ensuring your policies and governance processes are serving you and your customer.