Contexta360 for SALES
Provides actionable insight for sales leaders
Improve team performance and act on opportunities
Contexta delivers actionable insight for sales leaders. It can profile why top performers consistently overachieve quota and accelerate deals through the pipeline. With this data, the wider sales team can see where and how they can improve.
A logical, role-based workflow
The C360 Dashboard is organised by business use case. Each use case has a status monitor page that provides targeted insight to enable you to drill down to the agent group, agent and then the call or chat interaction.
4 example metrics for sales - C360 CORE
Train your sales agents with best practice by tracking words or phrases that have or have not been used in their conversations.
Track and measure calls against sales targets and gain more insight into conversion rates from the department.
Understand whether a sales agent is pushing discounts to close a deal or whether a customer is asking for discount.
Understand when your customers are looking to churn or informing your business when it is no longer competitive.
Need more customisation?- Try C360 BOOST
C360 gives you business-wide control
Our purchase options are designed to scale according to your needs. Whether you need a single use case, a combination of two or more, or a totally bespoke option – our CORE and BOOST solutions enable you to configure C360 to meet your requirements.
You can learn more about our solutions HERE